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NSIC has now emerged as one of the key players for the promotion and development
of Micro and Small Enterprises in the country. We had laid certain goals
and objectives for the company and looking back after almost two years
since then, we can derive some satisfaction that the company has been
able to tread the path of development. It has not only achieved a turn
around in its profitability, but has also reached out to a larger number
of Micro and Small Enterprises for providing its services. I have always
urged upon all the employees to not only enhance the business operations
and viability, but also improve the quality of service to our customers.
You will agree that good customer service always brings a greater satisfaction
while profitability is necessary to keep our operations continuing. I
am happy that there is marked improvement on this front too but, a lot
more needs to be done to earn the trust and confidence of a larger number
of beneficiaries of our services.
At the national level, NSIC was conferred the “Corporate Excellence Award”
by Amity International Business School during the year 2006-07 thus, acknowledging the turnaround in overall performance and quality of service delivery.
Institute of Economics Studies- New Delhi conferred the ‘Udyog Rattan
Award’ and ‘Excellence Award’ to NSIC for outstanding performance in the
field of industrial development of the country. For participating in the
India International Trade Fair organized by India Trade Promotion Organization
(ITPO), NSIC was given the award for ‘Best Display in Theme Category’.
We are closing the current financial year 2009-10 with a record performance
in terms of turnover and profitability, but we cannot rest at these levels
as majority of potential customers are still waiting to receive our services.
We have to reach out to the marginalized and unemployed in order to help
them in their self-employment activities.
I am sure, the year 2010-11 will bring in new accomplishments and laurels
to the company as well as all of us.
With Greetings
(H.P. Kumar)
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